Member Management & Relations
Membership management and interactions are the lifeblood of every association. KMG's specific membership support capabilities include developing and implementing membership growth strategies; maintaining the membership database; processing dues renewals and new member applications; responding to membership status inquiries; responding to membership information requests; distributing renewal notices by mail, email, or fax; and responding to general inquiries about the association.
Our decades of experience in the association management field gives KMG an advantage over other companies because our experts understand nonprofit and association members' needs and expectations. We provide every member an outstanding member interaction with their association staff and provide answers and solutions. We believe in a "whatever it takes" attitude to ensure the members get what they need.
From the infrastructure side, we know that an association's data is the most valuable asset that the association has and we take that asset seriously. We utilize the association's data to effectively interact with members through newsletters, prospecting and dues renewal, and other various member communications. The data is backed up daily, both onsite and to various offsite secure locations, which exceeds industry standards for data management. KMG gives our clients peace of mind when it comes to their critical association data and files, as well as how their members are being served.